Custom Computer Design & Repair was initially formed in 2006 as a sole proprietorship, but was reconfigured as an S Corporation in December of 2007, then to an LLC in 2008. Custom Computer Design & Repair was at first a home office start-up in 2005, utilizing one studio room in my home and serving customers in the local Muskegon area. I then moved to a table in my sister’s kids clothing store, using that table to display my work. During this time, I went to Baker Collage of Muskegon to get my degree and the store continued to outgrow its surroundings. In the past 10 years we have grown into a full scale company servicing West Michigan.
I started CCDR after being unsatisfied with a computer I purchased. Being unsatisfied, I went to college, learned how to upgrade it, maintain it, and when I was finished, that same over-priced computer was transformed into a powerful and personalized system that could do just about anything I would want to do with it. It is now called Universe and it is used at CCDR till this Day.
Pick-Up/Delivery Service We will pick up your Product, repair it and deliver it for the low cost of $25. We will also stay and answer any questions right there at your home or business.
In-House Service This service cost $60 per hour with a 1 hour minimum. There are no additional fees for services. We will come to your home a service your Computer or Laptop Right in your Home!
$65 Flat Rate* We fix all types of problems related to Dell, HP, Compaq, Gateway, eMachines, IBM, Sony, Custom Builds, and all other Laptops & Desktops. Give us a call or stop by our store to get your computer fixed! If your system is running slower than it used to or if your laptop is no longer letting you get on the internet, you could have a virus or spyware issue that we can fix. Whether you are running Windows 98 / 2000 / XP / Vista / 7 / 8 or Mac OS or Linux, we can get it fixed for you for the low rate of $65 (plus Parts if necessary)!
*this does not include parts or additional software.
We have way to save your business money. We offer special rates and discounts for Corporate Customers with contract between your business and Custom Computer. Give Us a call and see how we can save you money in IT expenses!
How much will it cost to get my computer fixed?
We were the first Muskegon computer repair company that offered flat-rate servicing and it’s been that way since we heard the call of customers looking to save money in these hard economic times. So while other companies have come and gone, we have steadily grown our customer base and improved our operations. We don’t charge hourly rates, upcharges, or surcharges and our customers like it that way. No surprise bills, no sticker shock, and one of the lowest rates you’ll see in West Michigan. Our $65 servicing charge is Flat-Rate. The only time you’d ever pay more is if your system needed an additional part, in which case you would be notified for your authorization and then you would pay the $65 plus parts. It’s that simple. Laptop, Notebook, Netbook, Desktop, xbox, playstation …we fix them all.
Why Custom Computer for Computer Repairs?
At Custom Computer, we aim to make computer and laptop repair affordable in Muskegon! Save $100’s by bringing your computer into our shop and having the repairs done for you! Our rates are much better than any other local computer repair technicians or PC repair shops in West Michigan. With our Factory Direct Prices, you can save money. If we are not the cheapest, bring in the sale item of service and we will beat the price by 5%. Never before has a company been able to offer West Michigan the lowest prices on both parts and service – at Custom Computer, we deliver. Our prices are the cheapest in Muskegon, our service is unmatched, and we look forward to helping you through any computer problem. No appointment necessary – stop by our computer service center during our business hours to drop your system off!
How much does servicing cost?
Our $65 price is a flat-rate, meaning WHATEVER the problem(s) you’ll only be charged $65 for the computer repair work and labor. The only time you’d ever pay more is if your system needed an additional part, in which case you would be notified for your authorization and then you would pay the $65 + parts.
What types of servicing do you offer?
We specialize in computer repairs, Improvement / upgrades, hardware diagnostics, installation, setups, and more. Whether you’re trying to upgrade your computer to improve its speed, have a Virus/Spyware removed to get you back up and running, or need a power supply or hard drive replaced, we’ve got you covered. Our expert technicians have both the knowledge and the resources available to correctly diagnose your problem and set you up for the best resolution. We also offer Windows 7 Upgrades and Windows XP Downgrades. We repair desktop computers, laptops, netbooks, servers, and other types of hardware.
How fast can I get my computer back? Can I get my computer back the same day?
We offer 3 Service Speeds at Custom Computer – Standard Service @ $65, Express 2-Day Service @ $89, and 24-Hour Service @ $129
How is Custom Computer Better than other choices?
Custom Computer only employs IT professionals that offer technical expertise in a wide range of computer-related services. We’ve been providing West Michigan computer repair service for the past 5 years and have established ourselves as one of the best service centers in the Muskegon. You’ll get the Custom Computer experience every time – great prices, great service, and FAST turnaround times. Our technical support team consists of computer hardware experts and geeks that specialize in everything hardware related.
Will I lose all my data if I get a virus removed?
No, not usually! Usually one of the first signs of an inexperienced or otherwise lazy technician is that they tell you your data will be lost when your operating system has to be re-installed. Prior to making any changes to your system we will back up all of your pictures, documents, movies, music, iTunes, or any other data you need. If your data can still be read off of your hard drive you can be assured that we will get it backed up for you! Don’t risk your files with any other tech.
Do I need to have my restore CDs / DVDs? I can’t seem to find those?
No. Custom Computer is a Microsoft Certified OEM repair center. We carry and install all types of Windows installations without the need for your recovery media. If you’re already licensed for a version of Windows we will install that without you needing to bring anything other than the computer in.
Can I upgrade my computer to Windows 7 / 8?
Yes! We have access to all the versions of Windows 7 – Windows 7 Home Premium, Windows 7 Professional, and Windows 7 Ultimate. Bring your system down to us and we’ll check your hardware and see if it’ll be compatible with Windows 7.
Are you guys’ local?
Yes! We serve the entire West Michigan area out of our convenient location in Muskegon. We are close to Apple Ave, one block south at 1071 Getty St.
What if I have additional questions?
If you have any questions about our repair services, please call us at 231-981-0624
Labor: $60.00/hour in office visit.
On Holiday: $120/hour in office visit.
6 month service agreement: $750 (you get discounts, call for details)
12 month service agreement: $1200 (you get discounts, call for details)